GDPR Compliance

crisp-suds is committed to protecting your personal data and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

crisp-suds is the data controller responsible for your personal data. If you have any questions about this policy or our privacy practices, please contact us using the details provided at the end of this document.

Your Rights Under GDPR

Under data protection legislation, you have the following rights:

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service in certain circumstances.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions. This is also known as the 'right to be forgotten'.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

Lawful Basis for Processing

We process your personal data on the following lawful bases:

• Consent: You have given clear consent for us to process your personal data for a specific purpose
• Contract: Processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
• Legitimate interests: Processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Typically, we retain customer records for 6 years following the end of our business relationship with you.

International Transfers

We do not transfer your personal data outside the United Kingdom. All data processing occurs within the UK.

Making a Complaint

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Contact Us

To exercise any of your rights, or if you have questions about this policy, please contact us:

crisp-suds
47 Meadow Lane, Kensington
London W8 5RJ
Email: [email protected]